Are my deposit accounts insured?
Yes! Deposits are fully insured up to the legally permissible deposit limits allowed by Massachusetts regulations.
How do I set up Direct Deposit of my payroll check?
After your checking application has been approved, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.
How do I set up Direct Deposit of my Social Security check?
After your checking application has been approved, contact Social Security at 1-800-772-1213. You should have your checking account number (you can find this by looking at your statement or one of your checks-it is the second set of numbers on the bottom of your check) and our Routing number 211373348 ready when you call.
Can I get information about my account by phone?
Yes! Account information is available from our Member Service Representatives during business hours at (800)562-7328 or at any of our branch offices.
Can I do all of my banking with you?
Yes! Thanks to the convenience of Direct Deposit, Mobile Deposits, Bill Pay and ATMs, everyday banking activities can be performed on your own time.
Can I look at all of my transactions at any time?
Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!