How do I enroll in Text Message Banking?
Please login to Online Banking on our website, and visit the Mobile Banking & Alerts section under the Additional Services tab. You can add your mobile phone number and then you will receive a one-time activation code with instructions.
What is a primary text banking account?
Your primary account is the default account that we will use when you text “BAL” to 454545. You should select the account that you will likely want to check the most often.
Can I change my primary account selection later?
Yes, you can change the primary account at any time by visiting the Mobile Banking & Alerts page of Online Banking.
What commands can be used? (image of Commands card)
- BAL – primary account balance
- BAL ALL – all account balances
- BAL CHK – checking account balances
- BAL SAV – savings account balances
- LAST – last 5 transactions of primary account
- TRANS – transfer funds to primary account
- STOP – deactivate text message banking
- HELP – help for which commands to use
Is a password needed for this service?
No, once you have activated the service there is no need for a password.
What should I do if I lost my phone?
Login to Online Banking and navigate to the Mobile Banking & Alerts page. Click the deactivate link to cancel the service.
I have a new mobile phone number. Can I change my number online?
Yes, though you will first need to deactivate the service for the previous mobile phone number. Please visit the Mobile Banking & Alerts page through Online Banking.
Can I receive alerts for certain account activity?
Yes, you can configure alerts on the Mobile Banking & Alerts page of Online Banking. You can setup Low Balance, High Balance, Large Withdrawal, and Large Deposit alerts based on dollar amounts. You can also setup a recurring Balance Update.